WARRANTY
Lilitab LLC Standard 1 Year Warranty
Lilitab LLC warrants your product to be from physical defects in materials and workmanship for a period of one year from the date of the original retail purchase. If you discover a defect covered by this warranty we will repair or replace the product at our discretion using new or refurbished components.
Warning: Do not tamper with or remove your serial numbers. Warranty will be void if they are removed or illegible.
Product failures not covered by this warranty: This warranty covers defects in manufacturing that arise from the correct use of the device. It is limited to defects in materials or workmanship and does not cover damage caused by abuse, misuse, unauthorized modification, lightning or power surge, extreme heat or cold, and corrosive environments. The warranty also DOES NOT COVER the normal wear and tear on covers, cases, housing, connectors and accessories. The warranty does not apply to any product with a missing, altered or defaced serial number.
Limits of Liability: If these products fail or do not perform as warranted your sole recourse shall be to repair the product as described above. We will not be liable to you or anyone else for damages that result from the failure of this product. These damages include but are not limited to the following: lost profits, lost savings, lost data, damage to other equipment and incidental or consequential damages arising from the use of or inability to use this product. Express or implied warranties are disclaimed. IN NO EVENT WILL Lilitab LLC BE LIABLE FOR MORE THAN THE AMOUNT OF YOUR PURCHASE PRICE, NOT TO EXCEED THE CURRENT LIST PRICE OF THE PRODUCT. Lilitab LLC specifically disclaims all other warranties, expressed or implied, and the user shall deem the installation or use of this product as acceptance of these terms.
How to obtain service under this warranty: RMA numbers are required for all product returns by contacting support@lilitab.com Once a Lilitab LLC technical support member verifies your have a hardware problem that requires you to return your product you will be issued an RMA number. You must acquire an RMA number and deliver the defective unit to Lilitab LLC in order to obtain service under this warranty. A sales receipt may be required to verify the original retail purchase. All returned units must have the RMA number visible on the outside of the packaging. You must either use the original packaging or pack the unit securely to avoid damage during shipping. Return Authorizations are valid for 30 days after the RMA number is issued. Ship your product pre-paid to the following address:
Lilitab LLC
RMA#:xxxx
39 Larkspur Street, Suite B
San Rafael, CA 94901
Lilitab LLC will pay the shipping costs to return the product to you via UPS Ground (or similar) service.
Lilitab LLC is not responsible for the payment of any customs clearance fees or duties.